Not a reflection on rental location but I had a problem with the equipment. After doing my move, I went to fill up the gas tank in the van and it would not let me put more than half a gallon in the tank. The automatic shut off stopped it from filling but the gas gauge when I got in and restarted the engine showed it was still not full. I could have been the gas pump I suppose but it was a busy gas station and the person who used the pump before me did not seem to have any issues. I know it probably isn’t much money but I would prefer not to have to pay $6.50 a gallon to fill it up the rest of the way when I honestly tried to fill it on my own for $4.88 a gallon. I also think the van should be checked out before it is rented again to prevent this from happening to another renter in the future.
TRINA G
Los Altos Used Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Royal Oaks, CA 95076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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excellent service
MAUREEN OFriendly service and ugnoladge of information customer needs
RUBEN A