The truck I had was horribly out of alignment. The steering wheel had to be held like you were turning to the left instead of straight. If I relaxed my grip on the wheel at all it would travel to the right causing you to over correct. I had to keepba tight white knuckle grip on thecwheel at all times.It was a horrible drive from Virginia to Arkansas. On the last 2 hours of the drive the traction control went out and a notice came on the saying to maintenance the traction control. I contacted customer service on Dec 8th and they said they would pass the information on. On 14th I got a call saying that it is common for the bigger trucks to pull slightly and haven't heard anything since they said they would check into it. I find it to be totally unacceptable that my complaint was brushed off. Ive rented the 26ft trucks before and never had one that was so out of alignment.
JAMIE-LYN P
Greene Truck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ruckersville, VA 22968
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Truck had a terrible exhaust leak. Smelled terrible made me and my husband dizzy and sick feeling. Truck was also dirty when we got it. No one was there in person to assist
Tori HWhen we arrived for pick up the U-Haul was blocked by another U-Haul and we had to maneuver to get it out as staff wasn’t in for the work day yet. Wheel alignment was incredibly messed up making it almost hazardous to drive.
DANIE TDropped off after hours. Contacted Chris by phone and confirmed dropoff. Chris sounded like a good employee but we had no real interaction.
Dan CVery sweet lady has plenty of stock definitely recommended to all
CAISMIR C