Didn’t see the kiosk. Had to go inside a busy gas station to ask what to do. When I scanned the app, it told me that my truck wasn’t ready an to call a number. I called the number and the person told me to go inside and tell them to check in the truck and give me the key. The gas station employees clearly want nothing to do with this. I was given a local number to call. It went to voicemail. The gas station attendant then called the person and handed me their phone. The person on the phone asked me to wait 5 minutes until they got there. When they showed up, it was fine, but why put a customer through this? It’s 30 minutes not passed when I had it reserved at this point so this was wasting time I needed to move. Finally, when I was ready to leave I asked the person if I needed to fill up the tank and they checked the gas level and told me to bring it back with half a tank. Just odd..I spent $30 on gas + 95 on the rental in total for just under 4 hours. Not a terrible deal, but was certainly not something I look forward to again.
Quinn E
AMPM Northgate
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sacramento, CA 95834
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I would recommend going to the main site in Natomas.
Wanda L