The customer service attendant was very kind and helpful. Compared to my past experiences at other rental locations, that she did not go to the vehicle and walk with me to note any current damages or go over the vehicle operations. The return process on the app was frustrating. I was prompted to submit a photo of the dash on checkout, not a problem, but there more prompts for photos and no option to skip that step.
DONALD N
Store Here Sacramento
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sacramento, CA 95826
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The person in the desk does not seem to know tf she's doing and seems irritated that I was there to pick up the truck. Kept asking me information I've already provided online when I made my reservation and unnecessary prolonged the entire process. In the end she had to call someone for help. You guys need to provide more customer service training to your personnel.
Emerando DCustomer service was outstanding!!!!!
Richard PNice lady, let me borrow a wrench !
josh gManager was awesome, up and running within minutes.
David T