Had to go to two locations after the first pick up spot was closed upon arrival.. drive 16 kms to pick up the truck and then charged double billings by the owner operator at mobile mart . As well as the extra kilometers on the truck .. not to mention the 1.5 hours it took to get the truck once at the second location .. not very happy about being double billed..
Joanna M
Mobil Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Thomas, ON N5P3T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Employee didn't open store until 20 minutes late . No knowledge of rental. Did not explain any details just here is the keys. He couldn't get the app to work properly.
Chris HI have sent in two complaints, see notes on file.
kristina bI had selected to pick up the truck self check in at the Talbot location. Did not receive a call the night before indicating they changed my original request to this location. I called to confirm the location and that I could pick up at 8 am. The person I spoke to indicated no problem that the keys would be in the box. When we arrive and I select pick up my truck via the app, it said equipment was missing to call the 1-8 number. They then advise me I have to wait until 9 to pick up at the counter as there is no key box. Not an overall great experience with the company as a whole.
Chris FThe gentleman who helped me rent the truck today was amazing, he made it very easy and I appreciate his help very much.
Curtis C