The equipment that I requested was not at the location. I didn’t get a dolly or pads, and when I spoke to the gentleman, it was like he didn’t have a clue of what I was talking about. He had to call the owner and was trying to talk to both of us at the same time. It was alittle frustrating.
MARCUS L
Five Points Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78212
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Customer Reviews
- 3.0 Average Customer Rating
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Not a great area in town, but the guy that they were giving some work to was extra colorful and super helpful.
TIMOTHY SThe location was scary and sketchy.
Nechole BAppeared to be a drop location with a box mounted on the side of a convenient store gas station
Cirilo OMan who owns or runs the store was unhelpful and rude. The app didn't work properly so i was forced to do a night drop off and left the key in the locked dropbox at 8:20am when the store apparently didn't open until 9am, even though online it said they opened at 8am. On top of unhelpful rude behavior, my rental didn't get properly processed and Uhaul had issues contacting the store. Rental still wasn't processed the next day and I had to call Uhaul again. This was one of the worst experiences i've ever had with Uhaul.
ALEXANDRA S