The truck was dirty. My legs stuck to the seats. Someone had eaten cany in the truck and there was a sticky residue on the wheel. The seat was hard to adjust. The side mirrors were dirty. I was informed that there was not a ramp but I didnt receive a discount. I over filled the gas tank but they didnt care. I arrived early to check in but because the gal that typically checks people in was off that particular day the mgr had a hard time checking me in. It took over an hour before I actually left wirh rhe truck. The truck is most def not sound proof and I could hear ALL outside noise and FEEL every crack in your San Antonio pot hole filled roads. It was a horrific experience! I would not rent from UHaul nor this Chevron EVER again.
Paula M
Chevron Express Lube
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78254
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super easy check-in ,
EMILIO GThe associate at this location made a mistake and rented our reserved truck to another customer. They gave us a new truck but billed us for the other customer's truck AND our new truck! I'm still trying to get my charges reversed.
KENDAL DIt is important not to mislead customers. I was told the gas tank was full and it wasn't. I was told the tires were okay and the check tire pressure light was on. I was told everything was okay with the truck and the gears were slow and would drag before charging. And, after all that, I wasn't offered any discount or refund.
JULIA WNone. The process was easy and simple. Especially with returning the vehicle after hours.
JASON S