The trailer had items in it and smelled terribly. When I asked what to do with the items in the trailer, the man just told me to throw them out, but that is not my responsibility. The store also has a SERVICE BLOCKER. This means that, as a single woman going to pick up a u-hual trailer, I COULD NOT CALL THE POLICE IF I NEEEDED TO because my cellular service was blocked. This is unacceptable.
ARIANA D
Big Time Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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previous renter did not leave it clean; the agent did a good quick job to sweep it out. I appreciate the response and effort. quick and friendly at check out and check-in was simple.
THOMAS MThe best customer service of all UhAul locations!
MANUEL SCustomer Service was excellent. Fast friendly Service and good equipment. Will definitely use this location again.
RODNEY BThe gentlemen working the liquor store that provides you with your U-Haul does not go over any of the information on the contract you’re signing or about the equipment and how it should be returned and the requirements of that intentionally. I returned my trailer after using it for a couple hours and only driving 15 miles, when you get a truck, you pay for mileage and the vehicle itself. I returned the vehicle one tick below from when I picked it up and I was charged a full fuel fee of $50. This man intentionally did that so I would be paying for the gas tank for him when I received the vehicle. I was only given 70 miles which is a quarter of a tank and that tank should’ve been full because I was concerned if the vehicle would even make it to my destination and back. I do not recommend picking up from this location or doing business with this man because he will run you for your pocket.
MIA H