First, the charges need to be accurate. The previous renter returned the truck late and I was not able to pick it up for my use as planned and had to return an hour later. I still return the truck the same day but I was actually charged for 2 days plus extras. We ended up spending too much time on the phone trying to get the billing corrected. This was a simple evolution where I use the truck to pick up some wood from Home Depot and take it to my house. It almost took as much time to clear up the billing issue as it did to use the truck. Very frustrating.
Thomas M
Postal Annex # 6
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92154
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Customer Reviews
- 4.5 Average Customer Rating
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Everything is good 👍
CESAR BNothing I can think of. The website was a bit confusing, but the people who rented me the UHaul were amazing and got everything all squared away!
TRISTAN CNo comments
DINAH WAlthough not filthy, the truth was not washed and the rear was not swept out. There were a few screws, a key ring, and overall minor debris. When scheduling I requested a dozen blankets as I was given the option. Upon rental, I was told they don’t have blankets at that location. That’s inconvenient!
Scott L