Due to issues with the combination lock and the key return process, I was left stranded in freezing conditions. The shop location is extremely difficult to find, there is no key return box or clear instructions, and parking is poorly marked—made worse by snow covering the area. These failures show a serious lack of basic planning and caused unnecessary stress, delay, and discomfort.
Shazzad S
Goros
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1L2P5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Earlier opening time. The U-Haul app was highly malfunctioning and it took over 30 min to depart with the truck as the app would not accept some photos of the drivers license and would not upload pictures of the truck prior to departure
DANIEL RBoth Gent's there were an absolute great help! Great job Goros staff!
Michael HThere was garbage in the back. Location didn’t open until 9am. Took me 45 minutes online to get access to the truck, with phone instructions & having to supply a secondary contact (never heard of that before). Still don’t have any recipe but was charged
LAWRENCE BThe truck only had 1/4 gas. We had to wait more than one hour for them to check out our truck, delaying our move.
KATRINA C