I was looking for the key to drop box for more than an hour and there was no solution. There was no photo or the step shown where the key has to be dropped off. If I call the customer service person even he don’t know where is the drop off and he asked me to search all the places and ask me to go to fresco and ask where is drop off key location and they literally screamed at me we don’t deal with it . It’s was 1 hour call and time waste and I did not find the solution. Who will be responsible for this inconvenience. It was such an inconvenience and worst service ever in my life even after paying so much of the rental charges.
SANJAY N
Destination Fleets
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1H3K3
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Customer Reviews
- 2.5 Average Customer Rating
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Truck was already on reserved no fuel in the truck Not a good experience shop owner wasn't present either had to move a dolly to another truck which i not requested wasted so much of time not a good a experience overall
Avi KThe pickup location isn’t a physical store front and just a parking alot, how would anyone know about it without being there
STENNY MLiterally couldn’t pick up my vehicle, store was closed and I was still charged
DAMION KThe place I rented from asked me to return the truck without refueling and they will credit the amount to me as next customer was waiting. But they ended up charging $30 bucks for the gas and didnt credit back the amount even after following up with them few times. It’s completely a fraud which they are doing with the customers by charging extra bucks and taking more agencies this way.
NITTIN G