Uhaul was at a position where it took 30 minutes to shovel the snow out for the vehicle and it was not snowing the past two days. We were not able to get another uhaul with easier access and the Uhaul was parked within 5 cm beside the next uhaul. Uhaul was full of ice and the top of the truck was full of ice and was a massive safety hazard. Customer service was not very good. The staff did not offer a solution to the problem of the trap vehicle and we did not have the luxury of the time to change a vehicle. The staff was laughing at the situation and only provided a child shovel. He did not help at all.
Kwok C
Kennedy Convenience And Grocery Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1V1T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The snow was not cleaned, wheel spinning, worst experience
VINAY HI was charged $.99 when it should have been $.89. I don’t know what happened if it was in the system but they rectified and gave me a partial refund when u called the 1800 number. Service was good at this location. Thx Uhaul.
MERCEDES RI booked a van for 9:00 a.m., but when I arrived at the store, there were no employees on site. The store did not open until nearly 10:00 a.m., when one staff member arrived to open the store, causing a significant delay.
YEUNG WThere were no winter tires and the washer fluid was empty. Almost died on the highway when I got blinded by the dirt during winter. Make sure proper care is taken from your side to check washer fluid and tires before using these trucks during winters
KEVIN T