Yes, tell the customer when the time they have a hard deadline time to drop it off, instead of "the next day" . You charged me $40 for an extra day for 1 hour over the limit. It sat in our driveway all morning. We returned it at 3:34, after waiting at the counter 20 minutes for a lady with lost keys. Basically an hour past the 2:00 pm deadline. Thanks very much
Martin W
Stop N Go Storage of Springfield LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, OH 45505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkBetty and Kimberly were ABSOLUTELY the Best!!
TIMOTHY CThe ladies behind the counter were a breath of fresh air. Very polite, professional, willing to answer all my questions. Very nice experience. It’s nice to be out of the big city. Houston Tx.
nacaro wEveryone was very professional and understanding.
Barbara TI can't think of anything. I will definitely recommend this location.
P. L