Well it did rain that day and the roof leaks on the U-Haul because my things got wet some boxes fell apart clothing and blankets were wet got wet in the boxes ruinedâ€¦. Not happy with that truck it was not up to parTANYA D.
(U-Haul Neighborhood Dealer)
Shelbyville, KY 40065
- Mon–Fri8:30 am–4:30 pm
Special Operating Hours
- 6/17/2023: Closed
- 6/24/2023: Closed
- 7/1/2023: Closed
- 7/8/2023: Closed
- 7/15/2023: Closed
- 7/22/2023: Closed
- 7/29/2023: Closed
- 8/5/2023: Closed
- 8/12/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Shelbyville, KY 40065
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- 4.0 Average Customer Rating
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The balance total was not gone over with me and I am still confused as to way I was charged an additional $763.roxanne R.
At some point in the past the truck I received had someone that smoked inside the cab. Fortunately for me I only had it a couple of hours; however, better efforts to minimize the smoke smell should be considered. I didn't appreciate the the extra $30 fuel charge on top of the $19 fuel replacement. We both know that truck will not be refueled by someone other than the next renter. This extra charge will cause me to give greater consideration for any future rentals.Gregory H.
The truck i received was nasty, sticky stuff all in the cup holders. Somebody before me used the furniture blankets and left them all out in the back of the truck. The truck had steering problems and no acceleration. Also this place hasn't released the hold on my card and they have been paid in full.KEVIN S.
Truck front end was loose and truck was on empty on gas when I picked it up. I returned it on 1/2 a tank. No dolly available and no furniture dollys available. Only 6 furniture blankets available. I put 75$ worth of gas in it and only went 30-40 miles with it.Casey D.