This was a drop off and the attendant refused to take the trailer. She said I could only drop off after 1:00 when the hours were posted 9:00 am. I did an online drop off and informed her and she requested a $20 cash payment for early drop off which I refused to pay. I called the help line which informed me I did not have to pay an early drop off fee. Both places make me question to use U-Haul in the future instead of Penske.
Roy N
Beech Grove Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shepherdsville, KY 40165
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner for the store was present at the moment of transaction, he allowed me to park my car in the store was very convenient. The staff are very professional and friendly trained well. Very good . This location I recommend 100 % . U-Haul look your Preston 40219 store I went and they have several trucks available and they den-aided give a service you are losing money in this location need better workers.
Rudy MWe had the 26’ and the interior of the haul area was horrible.. it was dirty the cab of the truck was dirty. It whole vehicle needed a good cleaning.
TIMOTHY HHave more third party rental locations that are open on Sundays and open later on Sundays.
Lance MIt was fast and friendly. I really can't think of anything
JAMES H