The drop off site was incorrect on my contract and while on our way to our destination, I made a call to the Sinking Spring location. The man at the Sinking Spring site was every bit as friendly and helpful as the man back in Catonsville. He was as polite as anyone could be and told us not to worry, that he would make the necessary corrections. All was taken care of in a very fast and accurate manner and with this type of service today, I know that I will use UHAUL again in the future as I have in the past. Just for the record, this mistake was just that, a mistake. I have no idea if it was my doing or the people in charge. Bottom line today was a great experience due to the great personnel that you are hiring and training. Thank you, Todd Hrico
todd h
Mail & Print
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sinking Spring, PA 19608
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Customer Reviews
- 4.5 Average Customer Rating
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I had to change my reservation date & time. Mail & print was so helpful & worked with me. I also had difficulty locating the store. Staff were so helpful in giving directions to find it. They also recommended I fill the gas tank rather than U-Haul charging me for it. I would recommend 100%.
REBECCA RDrive 20 miles and put in 3 gallons of gas before return and was charged $11. 00 for more gas
MICHAEL HStaff was very knowledgeable, friendly, and helpful. The equipment was all clean and worked perfectly.
Andrew FLower prices. $1.29 per mile for a 10’ truck and for only two hours is crazy. Plus all the other charges and filling up the tank before turning it. $165 total
Jean F