It took an hour for me to even check in. Thankfully we had a operator Adeliea that was being patient through the process. I ended up having to download the app. Then once we had gotten through that process, trying to get the lock off was very hard. Im not sure if it was a problem with the lock or what. We finally got it open.
aAshley C
Kwik Sak
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Smyrna, TN 37167
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This place is horrible! I dropped truck off early while they were open, with 1/3 of a tank of gas. The worker showed me where to park it and said "your good". I asked for some paperwork, he responded "no papers, your good." I felt uncomforable with his response and took some pictures of the truck in the parking lot, I could get in the truck because I had already locked it. I get a text the next day from uhaul that I had not returned truck. I called immediately and they contacted the kwik sak. The next morning I get $176.12 charge for 2 day late fee and 66.12 fuel charge. Uhaul refunded me the late fee but we're unable to refund fuel charges. We have had great dealing with uhaul in the past but this company is a terrible representative for your company.
Shaw HThere was no instruction where to park the truck. The individual was a bit rude.
WALTER BPick up location could be better.
CHADRICK SGood
Peter R