Drop off location phone number was incorrect. As a result, I was unable to reach anyone to provide an update on my rental return. Waited over 30 minutes for customer service to pick up and when they finally answered my call... the rep disconnected the call. For UHaul to be such a large company, your customer service is pitiful. A customer should never have to wait 30 minutes to get a live voice. Plase invest in systems that help streamline your call centers.Lester T.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Spotsylvania, VA 22553
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Place was closed in a Saturday. No one to assist with 24/7 rental and wait time was 1.5 hours on tech support. Only Uhaul in parking lot.Richard M.