You said my reservation for picking up the truck at the location I chose was guaranteed or I would get $50 dollars from you. 25 minutes before my guaranteed pick up time your company called me to say the truck I had reserved was not available and I would have to go to a different location. Mind you I was told this on the morning of my move while I had planned the whole moving day around getting this specific truck at that specific time at that specific location. You also then refused to give me the $50 dollar reservation guarantee for some B.S. reason. Overall once I got the truck I needed from a different location everything went fine, but that whole cancellation experience was off putting.
Calvin E
Jacks Mower Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring City, PA 19475
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Brand new truck, very clean. Process was easy to follow. Thank you
THOMAS PEquipment parked in tight area. Hard to take pictures for 24/7 rental. No Visuals for key box or pickup procedures. Muddy and dirty grounds.
Jan-Hinrik BIt was very dark and very easy to miss the location. I was also charged additional gas, but I took pictures of where the gas was when I picked up the truck and where it was when I dropped it off and it was exact.
TRACY FIt’s easy to make it but no network. Mobile pickup and drop is hassle. I recommend U-Haul to install WiFi so that people can upload files quickly. Else you are wasting 30-45 mins just to checkout. Not a worth.
RAJKUMAR U