I had no problem with the location pick up. The shop owner was very kind and patient. Uhaul changed my location pick up at least three times. I ordered a dolly and when I picked the truck up it wasn’t on the truck. I had to drive to another U-haul location to find one. Moving is one of the most stressful times. To have to spend 3,000 dollars and be hit with these types of inconveniences isn’t fair or right. I probably would recommend or use U-haul again. Hopefully you truly use my feed back and fix it for the next customer.
Donte L
JK Atlas Enterprise LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77389
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Our U-Haul was clean, ready to use, no damage or anything off putting BUT the location’s lockbox is hard to open. The lock is slightly off so when lining to code up, it will not work, the first 2 letters have to be slightly unaligned with the supposed line in order for the latch to actually unlock and open. It took us about 15 minutes to get it actually opened and trying to perfectly imperfectly line up the code, and our time window was still over at the original time window, unaccounted for the unnecessary time spent on trying to actually open the lock. So the actual U-Haul was great but because of how hard it was to access the key in compartment 1, I would not recommend this location.
Tiffany RLocation was hard to find as there was only a small temp sign denoting UHaul.
Gregory A