I reserved a truck online with a traditional dolly and furniture dolly. All equipment was confirmed online as available. I made my plans to move a small apartment. I arrived on time to pick up the truck and dolly's to find out that only the truck was available....none of the 2 dolly's were available. How is someone supposed to move furniture without dolly's???? The staff at this location was very rude and not supportive at all. I ended up renting the truck and picking up dolly rentals at the local Home Depot. What a terrible experience. And lastly, the truck had 175k miles, had a very risky steering issue and could barely accelerate.....your company name should U-Junk.
Michael S
Klein Krimmel Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Karina was the person helping me and she was amazing. She was prepared and quick about the process. Very nice to speak with as well.
COREY MKartina was great, got me in and out with no issues, and explained everything great, thanks
OSCAR KCourteous and helpful attendant.
JACK BCant believe how easy and enjoyable that process was. Chelsea was great! I planned on the process taking 30-min+, but it literally took about 5 minutes! My go to place for truck rental moving forward...
JAMES C