Furniture pads were not in the truck. My husband had to go to everyone truck on the lot to find our 24 furniture pads. Also there was no furniture dolly in the truck I rented. I had to upload a picture of the back of the empty truck
Therese B
Kennys Perfect Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, NJ 07081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Easy process, friendly service
IRA Lnull
Maureen CWorst experience ever! I was told the self serve feature for over the weekend pick up would be "Really easy" by the customer service guy I spoke to. I got there at 9am and it was anything other than easy. Sat on the phone for over a hour due to me not being allowed wi pick up the truck b c the U-Haul wouldn't recognize my email saying it's not correct even tho it's my own first and last name. Eventually after a hour they fixed the issue in their end and over a hour later I was final able to start moving
Micheal WThe checkout system is very confusing and took almost 40 min of my rental time.
John S