Bad experience it took me one hour to get the truck. I ordered a dolly and the guy came at the end of the pick up and took it off the truck saying you did not order a dolly. Also ordered six blanket wasn’t in the truck. Also, I did not purchase collision waiver but they charged me $16 for that for it.
FARNAS G
Shell Carlton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. Catharines, ON L2M4Y1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Absolute Tom foolery. Said I lost the truck when I dropped it off in the lost as instructed. District manager is an absolute joke with zero professionalism and tried to charge me qb extra day because I dropped it off within the 24 hr time frame but on a holiday, so they checked it in the day after and tried to uo charge me $60. Will never be renting with U-Haul again. An absolute joke
DAWSON BQuick and easy
ALLAN CBetter signage for where to park vehicles being dropped off.
SCOTT CVery long wait..they added insurance that we declined and took $100 deposit. We have not got either of those payments refunded. They told us that we would be refunded at the drop off point on 320 queen street. No refund after many calls and messages. Unprofessional, bad business
JEFFERY D