Employee was not at site upon arrival during open hours. Called ahead and said I would be there in 10 minutes. waited another 15 minutes before employee arrived. Another gentleman was already waiting. Checking in was smooth and equipment was smooth. Was told that the smallest trailer could not be rented even tough it was on site, and another location near by showed one available. Not sure if i was scammed into an upsale or not.
ALAN D
STG Adventures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. George, UT 84770
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Worst experience ever!
ROBERT SI rented a U-Haul from this location. It was from then on a nightmare. The location gave me the wrong keys to a different truck that was on my contract. My truck was given to a different family who drove 300 miles and did not refill the gas. While on the other hand, I only drove under 50 miles and refilled the tank. Afterwards I was billed close to $400 for what should’ve been less than $80. And when I attempted to contact the location, they refused to take my calls. I then had to reach out to the U-Haul location here in St. George, Utah. Who was able to reverse the charge but denied giving me my money back for the gas that I paid for to refill the U-Haul truck. Even though I was told by the location that I had a $30 fuel credit and would be given the money back. First and last time I will EVER be renting a U-Haul.
DEAKEN MWonderful staff and very accommodating even for our last minute reservation
LINDSAY BVery convenient, but no employees on site during posted business hours.
EDWARD R