Gas was empty, and was upgraded to a bigger truck without consent. I rented a 20’ 4 days, 364 miles. When I arrived I was offered the 26’ truck, 1 extra day, additional 120 miles. I screen shot the dash for verification. All I need is a document with these words so I can get a refund on the return location over charging me. The free upgrade wasn’t added into the system so I’m paying for someone’s lack of follow-thru. Cameron dude help me out here!! You’ve said you would rerun my calls several times but never do, “you’ll take care of it.”
DAWNA A
STG Adventures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. George, UT 84770
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I want to thank the gentleman who helped me at the Oceanside U-Haul to reserve a trailer at the St.George UT location. He was polite and caring, and I was extremely pleased with the transaction.
margo rGreat service!
JOHN CHappy with rental experience. Will use this location again in the near future.
Matt JGuy was an hour late was supposed to pick up the truck at 0900 the employee woke up and made it to work at 1000
TANNER R