The owner was rude When returning the truck he was not there and the other rude lady acted like she couldn’t help and was being smart The man charged me for 26 hours instead of the 24 I asked for after he told me I could only rent for 6 hours which I knew was a lie I came back the day after I dropped the truck off because he still didn’t check it in told me he had 24 hours to check it in which was another lie so I got pissed n said I’m calling corporate and soon as I said that he decided to check it in This man is a snake Don’t recommend anyone to do business with him
KAHDIDRA H
Energy Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesville, NC 28625
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Customer Reviews
- 4.0 Average Customer Rating
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The whole experience was top notch. The staff at pick up location was friendly and very helpful.
RENEE BI was told by the store manager that he would return my truck in the app if I missed it for an additional $20. I was charged for 2 days instead of 1 and the price doubled from what the original quote was
JORDAN RAmir is very thorough and a nice person, too.
SHERRY TThere is some inconsistency among satellite locations and the ease of pickup. Comparing this to my last pickup in April. A bit more complicated this time but we got through it.
Freda B