I want to file a formal complaint with you about this place. My move was delayed by 2 days do to this place. I paid a good deal of money for this move and if it was possible to get a refund and go with a different company at such short notice I would have. We picked up trailer with 2 flat tires and were handed a few quarter and told there was an air machine across the street, nobody helped connect the trailer that thing is heavy as hell and i hurry my back and am still in pain from it and have not been able to start my new job here because of it. By the time we got it home and started loading the tires were flat again, called road side they were wonderful the lady needs a raise. First company that was going to come change them was bringing me used tires told me in the phone they would get me around town but not much tread on them so called roadside back she did a great job found someone else they did great but it kept me up most of the night not able to sleep so delay#1 then we were not able to finish loading waiting for totes ama the next day it stormed almost all day causing delay #2. I paid so much money and all it turned out to be was a nightmare totally making a stressful move a milking times worse. I'm really so disappointed about this whole thing ama there's got to be something you can do to make this right. I mean it was the craziest worst experience moving ever. I'm looking to buy a house up here in tennessee and after this experience I'm rethinking it just to never have to go through anything like this nightmare again.
Ray W
Sonoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Steinhatchee, FL 32359
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Customer Reviews
- 3.5 Average Customer Rating
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When I got it was drityin
Samantha SCan’t think of a thing.
STEPHEN RDid not receive what we reserved
Tera SOutside of truck was dirty, I had to clean all the windows. Truck ran very well. My drop off in Okeechobee, Fla. was much better than Steinhatchee, Fla. The attendant in Okeechobee was very friendly and quick.-
John D