The rental location was great, very friendly and helpful service. I would recommend this UHaul location to anyone that needs a truck or trailer for moving. When I called the main UHAUL phone number to make the reservation, the distance quoted between my address and the actual distance were significantly different. The only reason I am mentioning it is that it cost me double the mileage than I was expecting to drive, costing approximately $60 more than anticipated. When the website or call center calculates distance, it should be actual driving distance, not “as the crow flies”.
DAVID P
Hide It Property Management
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Steubenville, OH 43952
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent
JOHN RTrailer was muddy.
GERALD GThe tie downs. need to be greased and the prices are a little expensive to haul vehicle are move things
HORACE PThis U-Haul location at 3207 State Route 213, Steubenville, Ohio 43952 is absolutely the best U-Haul service in Steubenville and surrounding area. Crissy and Kaycee are the best in customer service that I had the pleasure to do business with. Not just professional, but genuinely assisting each customer as if the only one, offering exceptional one on one care. Satisfaction with this specific U-Haul service is a great understatement. What can you do to improve for the next customer? Send everyone in the Ohio Valley to State Route 213 in Steubenville, Ohio. Second thing I strongly urge you to do is recognize Crissy for the high customer standards that she provides to All of her customers. The third you should do is have Crissy come to corporate and have har teach All of the other U-Haul associates exactly how and why they should use her customer service style as a pattern for the global U-Haul family. This how you can Improve for the next customer and All customers nationally! Now, what will you do? I strongly suggest implementing the three examples I shared! One more thing, before going to Crissy's store, I used one in Wintersville, Ohio and another in downtown Steubenville Ohio on 4th Street. I will Never use either of these sites again. They need Crissy to show them the way! And this is my ten cents worth.
HARRY T