Well my pick up location was changed to a place that is not a good area becouse my selected location called and said that the person forgot to leave the key out so I had to change locations to the smokers choice place and then when I got there they denied me the truck for about 30 min becouse of some issue that U-Haul was blocking so when it finally got fixed I was givin the key about 6:45pm and my original pick up time was 3:00pm at the original location and now I gave a bill on my account for 300.00 dollars and one pending for a154.00 id like to know were your trying to charge me all this money after all the inconvenience that I had to deal with
BRIGETTE Q
Smokers Choice
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumter, SC 29150
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Customer Reviews
- 4.0 Average Customer Rating
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They were helpful
Kenneth AOnline reservation was a nightmare. Outdated ,inaccurate imformation and failure of second vendor to set up key pick up led to reservation being moved twice after setup. Truck was fine when I finally got one. Regional customer service was very helpful. I spoke with them 3 or 4 times. 24/7 app glitches. 24/7 app is glitch
KAREN GThe U-Haul app has the address wrong for this location.
Shea MEasy pick up and good price.
TROY L