I was called twice by U-Haul department about a wrong drop off location that was supposed to be looked after when I booked. Transferred 3 times on the phone before there was someone capable of proper communication. They then looked after the issue accordingly. Not a good experience overall
COLSEN B
Pioneer Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sunderland, ON L0C1H0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The trailers hitches are in the ground with no jacks or stands and you have to left them off the ground. This is not okay.
MADDISON Gtakes to long to check out the equipment and no information about the trailer he could not even tell me what size tow ball to use
MICHAEL CGave bad directions on where they wanted the truck parked. Then told us we were wrong and wanted it somewhere else. Was rude, slow and his customer service was below poor. I will not do business with this location again.
HEIDI JReturned truck at 12:30pm, got a call at 9:30pm saying we didnt pay and just returned the truck, the lady was waiting for her husband. Unacceptable that someone has to wait for their husband to process a return and then charge an extra day because she didnt know what she was doing on top of the 10 phone calls at 9:30pm
Amy W