The attendant booked a 1 day 100 mile rental after asking how many will I be driving to which I said 15. This location is a total scam, avoid it at all costs. They have a contract that is a mile long which makes it impossible to figure out what they are charging you until it is too late. I thought I wa paying 19.99 instead I got charged $146
GANESH S
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sunnyvale, CA 94087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Worst uhaul experience I've ever had, luckily it was a short one. I know this review dont mean anything to a company renting trucks all day every day but I have to say this rental sucked. The ac didn't work, the truck was dirty and there was a hole in the roof!! Like here you go here is a 98% weather tight cargo area for your belongings..The women who helped me said its up to me to go get van in back. She was obviously hung over or on her way to being. And I've never had to use my own phone to scan a qr code to upload my id... Obviously uhual is cheaper then others so I'll be back in sure , but this time sucked and if I could I'd get my money back
MICHAEL RIt was a hassle on receiving my rental due to the people who used it before me not returning it back on time. Although I understand that was out of the control of the location, it would have been nice to have been updated on this versus going in and having to wait on the phone to figure it out an hr later after my reserved time.
Miracle TOnline return experience was pathetic.
Sumanth SThe area where you return after hours was next to a trash dumpster in a back alley that smelled horrible. The space to park the truck was very, very tight. The actual location of the facility was convenient though.
Oliver D