The van was surrounded by a huge snow bank. They knew that when we rented it and when asked why they would rent the van stuck in snow they said they had no shovels at the location. Had to go buy a $40 shovel at the hardware store to get the vehicle out. I was on a time limit so I had no recourse or time to do anything else. Offered no discount or help.
Jason F
Postnet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thornwood, NY 10594
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Lock box is VERY difficult to use
ANDREA K