Very difficult process. Employee was new, had to wait almost 45 minutes plus to get truck. My order did not allow me to pick up truck, had to call 800 number and they had to reprocess as Employee at location was not trained in dispatch and the rental process.
Lisa M
Sunoco Heatherdowns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toledo, OH 43614
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Limited selection and associated with a busy gas station and convenience store
Jim NHoliday forgiveness for a late day due to holiday chaos.
Jeffrey HVery easy process
Nicholas Gterrible experience and I am still waiting on manager's call as was promised to me. 1. The 1/2 dozen blankets I ordered were not on truck 2. I am driving this truck one way - why half a tank of gas only? 3. struggled 40 minutes exactly with lockbox and 1 of the 2 agents that was supposed to help with the code was rude and unprofessional.. but after 40 minutes of failed attempts to unlock; the gas station attendant said, Oh I have the keys here. I am requesting refund on the moving blankets and some compensation for this very unpleasant experience that cost me a lot more than just the irritation and the delay.
Maher S