The website was down and it took us an hour (literally) to get our equipment. It wasn’t the location it was your website AND APP!!! I called in and they said there was nothing they could do. I can’t believe the website was this bad, absolutely horrible.
BETHANY P
TKO Goods and Apparel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6H1P3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Was overbilled as I was very under the mileage on my estimate. Uhaul said they would have a representative contact me. No one ever contacted me. My credit card was charged for the extra fees. Contacted Uhaul and they told me to get a lawyer. Plenty of other rental companies that treat their customers well - AVOID UHAUL, they're a trash company and will rip you off!!
JOHN WIt would be nice if it was possible to speak or interact with an actual person to pick up the vehicle. The pick up process, 1 hour before the pick up time is awful and stressful. I have no issues with the location or the truck but the process is terrible.
Adrian AThe U-Haul system was down or extremely slow. I couldn't pick up my rental truck at the booking time. despite the clerk try so hard to help me. i was 40 minutes late for my move. U-Haul is not reliable.
WEI ZThanks alot
Frank f