Equipment was clean but wore out in some places. Was dirty but kept in a dirt gravel lot.
CARLOS J
West Valley Moving
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tracy, CA 95304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I need the truck was available
SARFRAZ SIt was an easy and quick experience. The Representative was friendly and clearly understood what we needed.
KEVIN MHorrible experience overall
DEMETRIUS SI was told TWICE when I called that I could return the 5x8 uhaul trailer a day or two later. He said as long as I get it back by Friday before they close I would NOT BE CHARGED extra. Again, I called twice to confirm. I returned the trailer Friday at 4. It was due back Thursday at 10am. I get a bill for $58 for TWO DAYS extra. I call and uhaul said I need to call the place I dropped it off. The guy I spoke to said his employee authorized me bringing it later and he should not have done that. That's not really my problem. He eventually said he would refund 1 day and I said no. You guys said Friday by 5 would be NO EXTRA COST to me. Eventually he said ok no extra charge at all. Then I called back uhaul again to confirm and uhaul said it's escalated and in 3 days they will let me know their decision. The DCISION was already made by the uhaul place I returned it. There should be no escalation or decision made from above. This should already be settled and closed.
Mark G