Needs to be attended. I am 66 and retired from a software company and was able to navigate through the convoluted check-in process. Many people without smart phones or even have a smart phone may not be able to pick up their rental without using an attendant.
Moving Truck Rental in Troy, OH at GW Utility Equipment
Moving to or from Troy, OH 45373? Get FREE truck rental rate quotes at GW Utility Equipment.
Get FREE moving truck, pickup truck and cargo van rental quotes at GW Utility Equipment
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Troy, OH.
Cargo vans and pickup truck rentals in Troy, OH
U-Haul cargo van rentals and pickup trucks in Troy, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Troy, OH 45373. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This location showed as under 10 miles from my residence. It was actually 17 miles away. Location is deceiving. Passed other uhaul dealers on the way.
It was confusing, Jaqueline wasn't there, it took 3 days to get a receipt that didn't show the actual amount my card was charged, and I was charged for extra miles when I took zero side trips.
Treat your customers like they're valued and not like they're criminals that are going to rip you off. She was more interested in telling us how powerful she was. Somebody had not followed the contract and she was charging their card.... blah blah blah. We were an he late but it was turned in good shape. Won't go there again.
Process was very easy no complaints
The location was fine. The UHaul system was Absolutely Terrible. -the 24/7 system. I was dropped off at 8am to pick up my truck. After talking to 3 or 4 people, with a 30 min wait each call, I got the keys to the truck at 10am. I was told the pick up time needed changed multiple times for me to log in and get my key code. The overall experience was absolutely terrible.
Excellent Experience. Great customer service. Very affordable
The dollies purchased were not put in the correct truck, therefore I had to travel back to the site and pick them up. This was a huge inconvenience that took an hour of our 6 hour time slot.
When we got to the location there were several people in the building but we stood there for about 5 minutes before anyone even said anything to us. It looked like at least two of the people were employees there (a male and a female, as we stood there i came to the conclusion that the male was more of a salesman for the vehicles that were there.) Either way it should not have taken someone 5 minutes to speak to us. They clearly have too many businesses in one building as the male literally ignored everyone in there as he played on his cell phone while the female was speaking with another couple about i don't even know what but the woman was clearly upset and in tears, at the same time she was also helping someone with choosing a shed or barn of some kind, and eventually set them aside to get to us. They didn't even have the trailer we had reserved but we were upgraded to the next size., at first they were going to charge us the price for the trailer until I showed them the email with what we were quoted. The girl was very nice but clearly had way too much on her plate and the male was completely useless as he ignored everybody in there. I doubt I will ever go to this particular location again.
Very smooth and timely check out/in process, Thanks!
Friendly. Equip was a bit scratched up but it was fully functional
The truck had a driver door issue it would not close all the way it opened as I was driving down the highway so I had to lock door.
The windshield was cracked & it could not be seen until the windshield was defrosted as the crack was right in line with the windshield wiper blades. This was not disclosed prior to leaving the lot.
Great experience. Easy return. $74 for 3 day rental of cargo van. Great value. Will use again.
Difficulty check back in- everything going to my daughter's account??
Staff was rude and unhelpful. Location off busy highway is dangerous. Where to take the truck to drop it off was not clearly marked and confusing. Took me some time to locate the office of where to take the truck to check it in
I don't think this issue is the fault of the pickup site, but rather with the U-Haul computer system. When I made the reservation, it was for the SAMPS site in Troy Ohio. When I arrived to pick up the trailer, it was only then I was told I needed to go to a different location abt 5 miles away.
The service was great.
The Ford Truck was fantastic. Drove fairly easy. Will rent from U-Haul again.
Since its very Dark and no one is available for pick up .
Gentleman that helped me was very nice and quickly accommodated me and assisted me with unhitching the trailer from my vehicle.
The was not well maintained. The location didn't have the equipment I wanted , so I had to settle for what they had. And to be charged .79 cent a mile to operate U Haul equipment is outrageous. When I could have went to Penske charging .17 cent a mile. I was near told about the price , if so I would have left the truck. I feel as if I was deceived and we not rent a u Haul in the future or will I encourage other to do so as well.
THis has been a disaster. I was told that if I picked up the truck at 5:00 on Saturday and returned it by 5:00 Sunday, I would be charged for only one day's rate. I did exactly as asked and WAS CHARGED FOR TWO DAY RATES. WHY??? I have complained direclty to UHAUL customer service and will contest (not pay) this bill on my credit card until this is resolved and properly billed.
The guys that help me out was very nice and welcome me