After I called the previous Friday to confirm they would have my truck, they said yes, not a problem. I showed up at 10am, when they supposedly opened and no one was there. I called the number on the door and I woke the dude up. I told him I had a rental to pickup and no one was onsite to assist me. He said I could do everything thru the app while I waited for him to show up and give me the keys. He said he would be there in 15 minutes…35 minutes later he shows up with his kid. I told him I took care of everything I could thru the app. He finally figured out where the keys were however a random SUV was blocking the truck in. He couldn’t find the keys so I told him to move the other UhAul truck and I could pull mine out. An hour later after he almost side swiped my truck into another UhAul truck! He ask me if I checked the back and I told him I didn’t work for UhAul. Finally he pulled out a dolly and I blew the cigarette ash out of the cab I was FINALLY on my way with less than 3/4 a tank of gas. WORST UHAUL EXPERIENCE EVER!!! FIRE THAT DUDE!
Christopher W
Atlanta's Premier Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Union City, GA 30291
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great service would recommend to anyone. They made my pick up easy and convenient
Jamel AHe needs staffing, the business has great potential but with him tending to everything it’s hard for him to be everywhere at once .
Chelcea BEverything was quick and easy.
Chasity RMy U-Haul was blocked in by somebody else it took me an hour and something to come move it. This is ridiculous. I need some of my money back.
TIFFANY E