Hard to open your lockbox. Your cargo van are very dirty inside and out, this Is my second time renting from you both time your equipment was dirty.
Moving Truck Rental in Valencia, CA at Town Center Auto Spa
Moving to or from Valencia, CA 91355? Get FREE truck rental rate quotes at Town Center Auto Spa.
Get FREE moving truck, pickup truck and cargo van rental quotes at Town Center Auto Spa
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Valencia, CA.
Cargo vans and pickup truck rentals in Valencia, CA
U-Haul cargo van rentals and pickup trucks in Valencia, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Valencia, CA 91355. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
My truck was not there when I arrived I had to call and the representative said my truck was still under the other customer's name he said he had to change the record other wise I will be charge for the other customer mileage used it was super dirty smelled like someone smoked inside they left their trash all over the seats it was a nightmare the process was terrible
Super easy to come and pick up your truck with maximum social distance. Not sure how things are sanitized in between rentals, so we did it again ourselves just to be sure. The U-Haul caused a few problems as it glitches through and when you get to an important page it disappears immediately and then you have to call Customer Service to get everything handled, so plan on the checkout and check in process taking at least 15-20 minutes.
I got to the location and no one was there and there was a sign in the window that just said â€œTemporarily Closedâ€. I panicked as I was supposed to move that day. Luckily my friend decided to call the number even though no one was in the office and the person that answered seems surprised I was even calling. He told me the lock box code but the gas was on a 1/4 tank and he said the last guy got in too late so he couldn't give me the dolly and furniture pads I ordered. It ended up working out in the end but it was a pretty annoying experience. I will only rent from an actual U-HAUL location going forward.
Trying to get the lock open was difficult! Lining up the letters was not easy
This is not even where I dropped my uhaul off. But I was â€œchecked outâ€ here before even dropping off my key, they didn't have a key box. I called uhaul and Tamara did an excellent job as well as Dave at uhaul canyon country. Every person I interacted with had incredible customer service but I had to call at pick up and drop off due to issues in the system. I also got upgraded with a discount and was assured uhaul released the funds but haven't seen an update on my card and the website still shows a $611 rental. So I'm not impressed with uhaul but I was very Impressed with uhauls employees
Loved the online pickup! It was fast and easy!
Backup camera wasn't working all the time
the key box Never opened. I wasted hours waiting for someone to get there to help me. He couldn't open the box where the key was. He gave me the van next to the one I was supposed to get. It was frustrating
The pick up process was a nightmare, I will never rent from this type of location again
The u haul application checkout was just awful. The agent Lus was not helpful during the chat and just left us hanging. We called for support as the application was not allowing us to pick up the rental.
The drop off procedure was not clear - I was directed to leave the vehicle keys in the "drop-box" after completing the return online, but was unable to locate any drop-box on site. The only boxes there were three padlocked boxes where I picked up the keys. I called Uhaul to get clarification and (following a ten minute wait) was told to place the keys back in the box where I initially retrieved them. Fortunately, I remembered the lock password and was able to unlock the box and leave the keys inside.
After making the drive and going through the mobile check in process, there was no keys in the key box to pickup the truck!
Make sure previous damage Spots to vehicle are marked for future rentals.
Dolly was requested but upon receipt of rental no dolly was present.
My experience with your company today was nothing short of a disaster. The reservation number was not recognized by your system and I lost close to an hour and baked in the hot sun eventually getting the van as intended with you customer service team. When I cam back to drop off the van the website was down for scheduled maintenance. Seems unlikely in the middle of the day. In any event I deposited the keys in the same box I got them from and left. I have pictures to prove the mileage and unchanged condition of the vehicle. I called the customer service to get this straightened out and they offered to transfer me so I could wait on hold yet again. I'm at my wits end with U-Haul. I want credit for my lost time and confirmation I will not be charged more than the $20 I agreed to due to all the problems above. Please let me know?
Jay was available, knowledgeable and very helpful. Thank you for making my daughters move seamless
I requested counter service when I made the reservation and yet they were closed when I arrived at 11:30 am. I easily wasted an hour with checking out/in the van via your mobile app. It was a frustrating experience.
Make sure dolly and pads are available. If they are not, have a mechanism in place to offer a refund. Also, ensure last person sweeps yard debris and dirt out of the truck.
This location is hard to find, especially with the surrounding construction going on. Perhaps put some signs at the signalized intersection indicating whetw you are. Other than that, the location itself is great. Good parking. And the attendant was very helpful and friendly.
My favorite place to rent. Van is always clean and has gas.
Jay made everything quick and easy and had a great personality!!!
Easy and great customer service
They were great. We had an issue with our adult disabled son and needed to change our rental to a different one to accommodate us, they did this graciously and throughly, thank you very much!
Great customer service.