When my husband and I return the truck at 4:45 15 minutes before the office was to close they were already closed and that's not fair to customers they tried to get there on time so they would meet with the person in the office to finalize everything. Like I stated earlier we're supposed to return the truck with a half a tank of gas we put $20 in and it gave three quarters of a tank of gas rather than just a half. We also swept the inside of the truck. Brought back the way we received it. We did not even have that truck 24 hours and brought it back and with extra gas. If you would like to discuss this amount of further with me my number is 401-241-9467 and my name is Joanne Bates it is under my husband Donald Bates Thank you for your time
DONALD B
The Wood Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valrico, FL 33594
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- 5.0 Average Customer Rating
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Had a great experience with U-Haul. Representatives were great 😃😃😃😃👍 o
ROBERT GGood job !
MICHAEL EThe UHaul vehicle was available and ready to go as promised. Great customer service from the wood shed folks. I recommend it.
JAY TAfter arriving to the location I was met by the U-Haul representative in the parking area, before I exited the vehicle, I was met with a very courteous rep who asked how the trailer performed and then I was directed to what area/slot to back the trailer into. The attendant quickly removed/disconnected the trailer from my Tacoma and I was on my way. Very happy with the drop off process.
MARK S