Honestly the location was fine. Both agents were kind and courteous. The issue is that I booked this location for 8am pickup and the place opens at 9amand the gentleman showed up at 930am becuasei called his number and begged him to hurry. I had pre booked weeks in advance. I was 2 hours behind schedule which is unacceptable but the issue isn't the location it is UHaul that allowed an 8am booking. I'm very frustrated as the uhail agent I spoke with said she would compensate me for my troubles and ebem that isn't happen. Very u professional. I've used Uhaul several times and will need it again.
Jany B
Express News & Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5M2E1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We were over charged.
ALFONSO DI’m truly grateful for this U-Haul location and the person who helped us there. It was late at night and we had an emergency need for a U-Haul truck. This gentleman kindly called U-Haul for us and arranged a truck. He even waited until late so we could pick it up. It was my first time using a U-Haul, and he patiently guided me through the whole process and explained everything clearly. He was very friendly and kind. The truck was clean, well-maintained, and everything was in great condition. I highly recommend this place to anyone who needs a truck for moving – excellent service and a great experience!
KHADIJA H