The online pickup system is confusing and time consuming. The need for multiple phone numbers for verification is strange and stressful. Location was fine, online stuff was awful.John M.
Moving Truck Rental in Vancouver, WA at East Vancouver Self Storage
(U-Haul Neighborhood Dealer)
Vancouver, WA 98684
(ATTENTION! You can still call us We're here to help! Rent anytime via 24/7)
Services at this Location:
- Mon-Fri: 10 am - 6 pm
- Sat: 9 am - 3 pm
- Sun: 11 am - 3 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Vancouver, WA 98684
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything went as promised. The office person was very efficient.Otto P.
24/7 service and response is the absolute worst it's ever been. software and app is... so bad- it would have been faster to process with a hammer and chisel on a stone tablet. 90 minutes, 8 uploads, 3 phone calls, 4 debit card swipes, and entering the data on the same 5 pages of forms... 6 times... worked like a charm. U-haul needs to re-evaluate what they're paying their engineers and who they're hiring. my guess is they got 2 interns running the show. even metacrawler and lycos (1994's predecessor to google) worked better. it's 2020. despite the fact that the entire west coast is burning, there's really no excuse for such pathetic software. The attendant at this location was kind enough to help me through the bull feces of the u-haul app and get me squared away. 24/7 - allow 30-90 minutes for the process to complete. maybe pick up at 2am when there's not much going on or anything better to do...Matthias B.
Reliable computer for doing paperwork.DURWIN DWIGHT H.
Nothing - this was a great experience. The location staff were super helpful!Kyle H.
Great serviceArman H.
Person checking me in was fast, efficient, and friendly. Can't ask for more!!Homer T.
ALL WAS GOOD.tITNIA N.
Everything was spotless and perfect ??Tim P.
Just be there when we need your services.Gary H.
The proprietors at the uhaul location absolutely wonderful!Lon G.
The customer service sucked. Rep was aloof and unfriendly.Karen S.
Management and people there were very friendly and helpful. Definitely I will come backNashaat H.
Keep up the good work!Joel A.
Facility was fine, however, the self-service pickup instructions failed to tell me I would be required to provide an alternative contact name or a passport to rent the vehicle. This was a major cause of frustration during the pickup process. Everything else was great.Steven S.
Shelly and Jodi are the best!!! I highly recommend this location. They are welcoming, and helpful. Love, love my experience I had there.Angela J.
The young lady behind the counter was extremely friendly and professional. She would be the primary reason I would return to this location.Jason F.
no signs on Mill Plain to show locationJanice C.
Previous renter left gas receipt and driver's license in cup holder. This tells me it was not thoroughly cleaned. I called rental office and notified of this find. Office was closed when truck was returned, so receipt and license was dropped through the key slot in office door.Steven T.
I arrived at 11:30 am to find the location closed until noon. I dropped the truck off as instructed by the placard on the window. I received a $25 charge because the truck wasnt clean. I called the location for an explanation and was told the truck wasnt swept out and I didn't fold the blankets. This was the first I had heard about these requirements. I didn't fold the blankets. And the truck was in the exact same condition as I received it. We only hauled boxes and furniture.tom W.
this location is very nice to deal with the people are friendly and courteous.Larry E R.
Thank you for your efficiency and courtesy.Jocelyn B.
Greeted warmly, briefed efficiently, on my way with no delay!William D.
Smell like smoke in the cabin, rental people pushed too hard for insurance trying to make me feel guilty or bad for not purchasing it.Hudson S.