This place is a crooked place I rented a truck apparently the back had dust in it because I was charged a cleaning fee for something I didn’t do I only moved 43 boxes nothing else so truck had dust in it and the truck fuel was not full but I was told I had to fill it up are I was going to be charged at a higher rate. This guy doesn’t need to be a U-Haul dealer very crooked when I ask to see pictures he told me to leave his property.
PERRY D
Kwikstop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waco, TX 76705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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For a day use, I was charged nine dollars extra because I went over the mileage that I told them I was going to go. They also told me that the truck was dusty and I did not notice that.. I will not use this location again
MICHAEL LI was very satisfied with the rental. I wish the checkout/checkin was explained a little better on uhaul website but the people where I picked up the uhaul were very nice to me.
ADDIE FI've rented numerous trucks from U-Haul during all of our moves and this by far was the worst location that I've ever went to. It was located in a convenience store that was dirty there were bars on the windows and there was gambling going on in the back of the store. The clerk who was at this location had no idea what was going on and provided very little help. When I went to get the truck and the car trailer, both of them were located in a muddy a lot behind the convenience store. There really was no gate it was just a hole on the fence that the truck barely fit out of. I had to hook up the trailer myself and it was in such a way that I had to go in and ask the clerk to move another truck that was so close to the car trailer so that I could get it out of this muddy lot. Dislocation is totally unsuitable and unsafe
CHRISTOPHER GGreat customer service
TASIA H