The Uhaul app didn't work and when I tried to pick up my truck, it kept bringing to a dead link. I had to contact customer service and finally got the truck picked up but only after an hour. The location didn't include my blankets and when I was directed to another location to get the blankets they told me I would have to pay for the blankets but they had to be returned to the same location. Since this was a one way rental that was not an option. I needed up moving without any blankets. The delay caused me to get driving later.
Kenneth F
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Walpole, MA 02081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great pickup and return process.
JOHN DI was charged a different mileage from the website and counter visit. It was marked $1.39 (or $1.49) per gallon for the trip online and the counter rep noted that same per mileage fee. I was charged $1.79/mile. The tank was full and I was traveling less than 20 miles, so the rep also said don't worry about the gas. I was charged 3 gallons. Overall, this only about $25, but I will no longer use this U-Haul location.
JOEL WI did not receive the dolly or furniture pads I was charged for which made moving even more complicated trying ti figure something out last minute
Sergio AChristian was polite, friendly, and professional. He helped make the pick up a breeze.
Kendall M