The entire process of the pick up was awful. I never spoke to the lady face to face and she was unclear and rude in her messages. The truck was filthy and had nails and screws in it. We were supposed to get a print out of the agreement but did not receive one. We were told they had a dolly at the site and they did not have one so we had to call around to find one. We were also not told we had to fill the truck back up and had to pay an extra fee for that at drop off. We were supposed to be reimbursed for the many inconveniences but have not received anything.
Jasmine A
Oklahoma Diesel Truck And Tire Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warner, OK 74469
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Charged for an extra day when we turned the truck in by the contract date and time. Disputed with this location but have not heard back from them. Ready to escalate to get that amount refunded.
MARVIN CThey closed early and charged a after hour drop off charged when they told me to just leave it and the lady would be back in the morning to check it in. They claim the charge was because I didn't check it in online. I dropped the truck and car dolly 30 min before closing left and turned around to go back do I could get the milage from the truck and they had closed up 14 min before there closing time.
jodi mWas not open but I did get my email confirmation stating all good and returned
REBECCA Gmake sure the rental auto transport has air in the tires. have someone at rental office that actually works there.
Paul H