The Uhaul website seems to be operated by an insurance company. Parameters for towing and required vehicles are set far too low for the engineered information provided by vehicle manufacturers and tow trailer manufacturers. This caused a 2 day delay on my trip and responsibilities finally, at night on a delay over this issue, a rep from uhail called and worked it out. We had to go through portals and 4 reps on the phone before anyone knew how to handle a simple 5 minute rental program. Not impressed! Someone owes me 2 days at a hotel for no reason. Tell your insurance companies what tou need covered. Do not allow them to enter into a business and make decisions that are not under their purview. Insurance is simply coverage or protection which we pay fees for. A 120 dollar tow rig ended up costing me 790 dollars with their methods, and forcing me to delay for 2 days. I am now looking in to buying my own car transport trailer just to save time and Money if I ever need to help out a friend in need again. Uhaul needs to be overhauled. The location was fine.
JOSEPH W
Track & Travel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Weatherford, TX 76086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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sadly, they did not have the truck we had reserved, wasnt their fault as the truck had not been brought back yet , the counter lady was nice and helpful but we had to call uhaul to see if there was another truck available which was a whole other nightmare , but we did receive a 50 dollar credit for them not having the truck there
VICTOR SSuper easy pickup and drop off.
Barry SThe total ended up too be 240 dollars and I was told 140 at the beginning.
eiland jEasy drop off!
Keri L