U-Haul dispatch sent me 17 miles out and back from my designated and preferred drop off location while I was at that location. No heads up notice they were not accepting equipment and no discount for the inconvenience and extra hour.
JOSEPH W
Freds Feed & Supply LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Liberty, IA 52776
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They were closed when I got there, but apparently, everything went off without a problem, so all good for me!
GLENN HTires were bad resulting in blow out and then subsequent 2nd tire flat from debris from the blowout.
JESSICA WThe trailer was easy to hook up and the attendant was very helpful!
Carol DThe West Liberty rental store was professional and friendly for providing a truck on 2-day notice since the Iowa City store did not want to give me a one way rental. Rachel the manager from the Iowa City store was unpleasant, rude and made me drive 60 miles to West Liberty for a truck when they had four 15’ trucks onsite. She was unprofessional and inexperienced as a store manager. I would not recommend reserving a truck the Iowa City store.
Kelsey B