Rental is inside a Mexican restaurant and head shop. Van had no air conditioning at all ..returning was slightly difficult as the code to the lockbox did not work and the lady came out saying they had to return it despite it being returned via the app
JASON B
Paceway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West River, MD 20778
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Van did not have working AC on a day that was over 100 degrees.
Heather HThe truck had mechanical issues, really bad bearing noise. But, I only needed to drive it a couple minutes away. Driving to return the vehicle, I made a point to check the fuel gauge, which was past the full mark. The check in clerk said it was down an 1/8 of a tank. Looking at the mileage, there’s no chance. I literally drove the truck 8 mins from the uhaul location and parked it for a week to used it to store furniture in and then drive it back to the location. This is after UHaul bumped my reservation location from my preferred and closer UHaul location. UHaul has always been cheap and beat up, the unspoken trade off is you don’t get needled over little things. So, I’ll be going to Penske from now on, yes its more expensive and not as many locations but at least you get a nice truck and service.
Michael YU-Haul App locked up for pickup of truck & trailer Trailer was backed into a flooded area in parking lot. Was difficult to pull out by hand with 3 people as one wheel stuck in mud. Wife & I both got shoes soaked under muddy water to maneuver. Ordered dozen moving blankets -none available. Gasoline on truck at 3/4 full. Hand truck in unattended Vape shop. Opened muscato wine bottle with alcohol left on passenger seat of 26’ truck. Food wrappers in truck cab. Right side windshield wiper came off on start of drive -had to repair with tie wrap as wiper arm was scraping glass windshield.
Joseph SThe tailor was not in good condition. The lady was as helpful as she could be.
Jamie S