Unit that was rented had mechanical defects, I have been an HD diesel mechanic for about 17 years and driven truck and trailer combinations in the 50,000 pound range. The brakes felt like the pads had been glazed over, braking distance in this unit was about twice as normal, unit was loaded with about 4000 pounds. The unit required me to counter steer to the right to travel in a straight line no matter what lane I was in, I managed to take a couple second video of this for proof, video is only a couple seconds because of safety issues. Video also shows the steering wheel shaking very noticeably while holding speed, shake went away under acceleration. I did not return the unit for a different one due to the very tight timeline imposed upon me. Having to move out of my old house in Pennsylvania, move into my new house in Texas, and get to Michigan for a family members funeral made time of the essence. With the amount of money that these units cost to rent, along with the poor gas mileage, I would expect these trucks to be in much better mechanical condition than this one was. Im glad that I was'nt able to get to the trailer I was going to haul for you, that would have made the drive that much more dangerous.
Aaron B
Wexford Automotive Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wexford, PA 15090
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Customer Reviews
- 3.5 Average Customer Rating
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Location was a little difficult to find from the road. Understandable considering the physical location of the building.
Eugene CNo one on site. An no one answered the phone.
ALBERT BThe app experience was terrible. It took us 45 minutes on the phone with customer service to submit our photos.
Allison RI went after hours so I cannot comment on any personnel there. But in any case, the drop off location looked like somewhere you would get robbed or murdered and was hard to find even with navigation because you have to go to a secluded back parking lot which looks like some place where drug deals or murders happen. I did not feel safe at all there. To reiterate my comment above, never using this company's service again.
Amir F