I dropped my trailer off on the morning of 11/29/2025, the day it was due. The “U-Haul guy” wasn’t there but would be in later. They tried to get me to back the trailer within a foot of an Escalade. I declined. They parked the trailer for me. I asked if I would get a receipt for turning the trailer in. They said no, so I left. Over two weeks later, I got an automated text message saying my trailer was overdue and if I didn’t contact the location within 24 hours, it may be considered stolen. I immediately called and they were closed that day, a Monday, so I left a voicemail. I called U-Haul directly and a lady there spoke with a district manager or something similar who apparently said he would look into it the next day. The next day, I received a call from someone affiliated with the garage who apologized and said the trailer appeared to have been checked in and then their system had somehow changed that status. They generated a receipt and emailed it to me. I’ll let you decide for yourself if this sounds like an acceptable way to do business.
BENJAMIN W
Corner Station Garage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitwell, TN 37397
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Customer Reviews
- 2.5 Average Customer Rating
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Very smooth transaction. Great folks
DAVID WThis place is expensive! 40 miles round trip & 2 hrs to move things, started my time at 330 when I didn't even get on the road at that time and ebay up costing me 120? Make it make sense please? The jasper location has NEVER charged this much for such lil time
Anthony M