When dropping off the Auto transport, the individual working didn't check in the equipment. Returned early and still showed checked out to me for another day. I returned the truck early as well the same day and the individual working proceeded to harass me about the truck being late. I showed him the contract and he saw it wasn't due until the next afternoon, but continued to complain to me about how "he had to turn away a customer because the truck wasn't back". I had to call customer service to finally get the Auto Transport turned in. This entire process has brought into question using Uhaul in the future.
Stacey S
Eskimo Hut
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita Falls, TX 76309
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My bill was different than my original agreement. I didn’t request safe tow 5k and was charged for it.
Joe CThe owner can be on sight and not make people wait past their pick up time
SHIRLEY VTrailer had a flat tire. Had to wait until it was fixed.
Laura KThis place was pushy they call 3 times asking the same thing. Truck was not there for my pick up time. I waited 4 hours for my truck. They didn't have the things I ordered. Over all bad place to get a uhaul
MICHELLE H