The truck was unsafe and totally dirty inside & out, no equipment, customer service was horrible, not professional and not friendly. If in the future if you were to run out of rentals and send me back to this location I would most definitely cancel my reservations.
JASON P
Mr Mc's Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67214
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Customer Reviews
- 3.5 Average Customer Rating
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Horrible have several complaints
KIMBERLY TI reserved my uhaul 1 week in advance and i was assigned to pick up my box truck on this location and they said they dont have one for me and all they have is a rotation truck. They were charging me $79.99 for only 6 hours plus mileage instead of $39.99 plus mileage. When I was leaving, i stop back at the store to let them know that check engine light is on and the gas is not accurate according to the paper. When i drop the truck off they said it the gas was less than when i got the truck. The frustrating part about it is she charge me $29.99 gas fee without saying anything. She said i was good to go and but i ask about what is my total or a recipe, she immediately replied with i charge you extra $29.00 for gas. I immediately told them that I brought box truck back with exact the amount of gas. And I informed the associates that gas is not accurate before leaving the facility. The place is totally unprofessional and location is filthy. Terrible experience
JEFFERSON TGreat service and great business they sell a little of everything
ALICIA BLife saver!!!! Extremely nice
Camille D